Appointment Information Appointment Information
 

Our office hours are 9:00a.m. to 5:00p.m. Monday through Friday. There is an additional charge for appointments 5:00p.m. and after on weekdays, as well as all weekend office visits.

Appointments are for your benefit, as they minimize your waiting time. If more than one child is to be seen, please set up an appointment for each child. Although emergencies do not require an appointment, calling ahead allows us to prepare for your arrival and optimize care.

We ask that you notify the office at least 24 hours in advance if you are unable to keep an appointment. This allows the time to be used to meet the needs of another child or family. Frequent late or missed appointments may jeopardize your relationship with our practice.

Questions Questions
 

Highly trained, experienced nurses are available from 8:00a.m.- 5:00p.m., Monday through Friday, to answer questions. When necessary, a pediatrician will return your call. In general, we return these calls over lunch and after office hours, or sooner whenever possible. Naturally, urgent calls will be answered immediately.

Please place all non-emergency calls during office hours, when we have access to your records:

Monday - Friday: 8:00a.m. - 5:00p.m.

Prescriptions Prescriptions
 

Requests for routine medication and refills on prescriptions should be made during office hours when we have access to your records. It is helpful for you to know the name and number of your pharmacy so we can call in the prescription. Only emergency prescriptions will be refilled after office hours. Contact the office at 918-747-7544, press option 4, then option 2.

To refill ADD/ADHD medication: log in to the patient portal, select the patient and click on the Appointments and Requests tab. Select Prescription Refills Request in the left side column. Choose the medication, and how you would like to receive it. For this type of medication, please allow 3 business days for the prescription to be written.

If your medication is not listed, please contact the office at 918-747-7544 ext. 205.

The physicians of Pediatric and Adolescent Care are committed to providing safe and effective medical care to your child with Attention Deficit Hyperactivity Disorder (ADHD). We follow the guidelines of the American Academy of Pediatrics and within the legal guidelines of the (Federal) Drug Enforcement Administration and the Oklahoma State Bureau of Narcotics and Dangerous Drugs.

We have recently had problems with CVS refusing to fill the prescriptions for the class II medications for our patients because the prescriptions are not printed on tamper proof paper. This is apparently a policy of CVS Pharmacies and is NOT mandatory by law at this time. Therefore, we are asking you to take your prescriptions to a different pharmacy to have the class II prescription filled. We apologize for any inconvenience and are working towards resolving the issue.

Emergencies Emergencies
 

Should an emergency arise during office hours, please call us directly. Our nurses are specially trained to answer many of your questions.

If you have an emergency after-hours that cannot wait until regular office hours, call (918) 747-7544. These after-hours calls are transferred to our answering service. If you don't hear from us in half an hour, please call back. Messages are sometimes relayed incorrectly.

If time permits, it is best to call us before rushing your child to an emergency room or minor emergency center. We can then advise you on the best course of action and arrange to see your child if necessary.

To notify the office of an out-of-town emergency, you can leave a message on our voicemail. Messages are reviewed the morning of the next office day.

Patient-Centered Medical Home Patient-Centered Medical Home
 

 PEDIATRIC AND ADOLESCENT CARE EARNS NATIONAL RECOGNITION FOR PATIENT-CENTERED CARE

 NCQA Patient-Centered Medical Home™ standards emphasize enhanced care through patient-clinician partnership

WASHINGTON, DC—The National Committee for Quality Assurance (NCQA) today announced that Pediatric and Adolescent Care of Tulsa has received NCQA Patient-Centered Medical Home

          (PCMH) Recognition for using evidence-based, patient-centered processes that focus on highly coordinated care and long‐term, participative relationships. 

The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patients' experience of care and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits. Each patient's care is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows that medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care. 

Pediatric and Adolescent Care utilizes a cooperative model wherein patients may develop close, longitudinal relationships with one provider while enjoying the greater accessibility and breadth of knowledge afforded by a collaborative team of providers. While one provider is tasked to oversee the evaluation and management of a given illness or injury, every PAC provider and staff member is responsible to and for our patients, so that continuity of care may always be assured.